Payment issues
Oskar Linse avatar
Written by Oskar Linse
Updated over a week ago

❗ Why is my payment not going through?

If your payment doesn't go through and we ask you to try again, it can be due to several reasons:

  • You entered the wrong card details.

  • You have no money on the account the card is linked to.

  • You have your card blocked to internet purchases / foreign purchases*.

*Since our payment provider is an American company, some banks can count it as a foreign purchase even though we are a Swedish company.

Is the payment still not processed? Contact us at and we'll do our best to help!

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